How can your nonprofit use Microsoft 365 Copilot agents?
We help nonprofits explore practical ways to use Microsoft 365 Copilot agents across fundraising, HR, reporting, and program management.
These AI-powered assistants can automate repetitive tasks, answer staff questions, and uncover insights from organizational data.
Watch the video to see how Copilot agents can reduce administrative work and give your staff more time for mission-focused priorities.
What are Microsoft 365 Copilot agents?
Microsoft 365 Copilot agents are specialized, pre-built assistants that help you handle specific tasks across your everyday tools in Microsoft 365.
You can think of them as focused helpers that:
- Work within your existing data, such as emails, documents, meetings, and websites
- Support common business functions like finance, HR, and marketing
- Help you move from manual, repetitive work to more automated, guided workflows
Instead of starting from scratch every time, you use an agent that’s already set up to understand a particular type of task or process. This helps you and your team reimagine how you handle routine work so you can spend more time on analysis, decisions, and collaboration.
How do Microsoft 365 Copilot agents work in practice?
Microsoft 365 Copilot agents are designed to fit into your existing Microsoft 365 environment and workflows.
Here’s how they work in practice:
- They connect to your organization’s data sources in Microsoft 365, such as Outlook emails, Word documents, Excel files, Teams meetings, and SharePoint or website content.
- You interact with them through natural language prompts, asking them to perform or support specific tasks.
- They use your context and permissions, so they only work with the information you’re allowed to access.
In a typical workday, you might:
- Ask an agent to summarize recent emails and documents related to a project
- Have it pull out key points from meeting notes and suggest next steps
- Use it to prepare draft content or reports based on existing files
The goal is to streamline how you move between information sources and tasks, so you spend less time searching and more time acting on insights.
How can different teams use Microsoft 365 Copilot agents?
Microsoft 365 Copilot agents are built to support a range of business functions. The Microsoft tutorial highlights several examples:
Finance teams can use agents to:
- Automate parts of recurring reporting by pulling data from emails, spreadsheets, and documents
- Prepare draft summaries of financial performance for review
- Organize and surface relevant financial documents for specific questions or meetings
HR teams can use agents to:
- Streamline common HR tasks, such as preparing communications or summarizing policy documents
- Gather and organize information from multiple sources (emails, documents, internal sites) into a single, clear view
- Support onboarding or internal FAQs by quickly surfacing relevant HR content
Other teams, including marketing and operations, can:
- Use agents to collect inputs from meetings, emails, and documents into campaign briefs or project outlines
- Automate repetitive information-gathering tasks so teams can focus on planning and execution
Across departments, the main benefit is rethinking routine work—letting agents handle the information-heavy steps so people can focus on decisions, strategy, and collaboration.
How can your nonprofit use Microsoft 365 Copilot agents?
published by FUSION 1 IT SOLUTIONS
At FUSION 1, we help small businesses and organizations leverage technology to reduce overhead costs with solutions that promote growth and success. We enjoy getting to know our customers and building confident relationships together. With more than two decades of experience, we have a deep understanding of the value in providing excellent customer service with every interaction. Our goal is to save you time, money, and frustration so you can focus on what matters most to your bottom line.